Online Giving/EFT FAQs

 

donate online nowOnline giving is a payment option that enables you to financially support Westminster Presbyterian Church through automated electronic payments directly from your checking account, savings account, or by charging your credit card or debit card.

Why should I give online?
Online giving is a safe and convenient payment option that benefits both you and WPC. If you are looking for a simpler way to assure your giving, online giving is the perfect solution for you! It makes it easy to fulfill stewardship commitments even when you are away or cannot attend church.

What are some of the advantages of giving online?
Online giving simplifies your contributions by decreasing the number of checks you write to WPC. (No more last-minute check writing as you are running out the door to attend worship service.) It makes it easy to fulfill your stewardship commitments, even when you are unable to attend church. This payment option helps WPC by ensuring consistent donations throughout the year. Online giving also helps WPC by making it easier for donors to spontaneously contribute to important church causes.

How do I make online payments?
Go to the WPC website and click on the Donate button at the top of the home page. You will be re-directed to our WPC secure web pay page at Vanco Payment Solutions. Recurring donations require you to create a password-protected profile. With a profile, you can log in to make, change, or view donations without the need to re-enter your personal profile again. Once you create a Vanco online giving account, the contribution amount that you specify will be automatically withdrawn from your bank account or charged to the credit card account that you designated in the Vanco system.

What does it cost to participate in online giving?
There is no cost to the giver to participate. All you need to do is set up an online giving account. There is a nominal charge to the church from Vanco to provide a secure website and processing. There is also a credit card charge to the church similar to what merchants are charged. For example, if a credit card is utilized, a typical merchant charge would be 2.75%. The giver does have the option to pick up this cost by checking off the option on the web payer website. The only charge to the church then would be the Vanco nominal transaction charges. The lowest charge to the church is to have the gift come directly from the giver’s checking account to Vanco as opposed to being routed through a credit card company. Then the charge to the church is 0% as opposed to the 2.75% from a credit card. This is sometimes referred to as a direct debit.

Is online giving really safe?
Yes, it is! Online giving is safer than checks (which are safer than cash). Paper checks include names, addresses, and account numbers. Online giving contains far less data. Also, online giving ensures that your financial information is more secure (i.e., there is no need for you to share your confidential bank account or credit card information with any person; you enter it yourself online and maintain total control).

When will my online payment be deducted from my bank account or charged to my credit card?
Your electronic contribution will be deducted from your account or charged to your credit card on the date(s) you specify during the online giving set-up process.

Which forms of payment are acceptable for online giving?
VISA, MasterCard, American Express, and Discover may be designated if you wish to pay using a credit card. If you are using a direct debit, you will need to provide your checking account and bank routing numbers. These can be found at the bottom of your personal check. Normally, there are three numbers at the bottom of any personal check. The first number is the routing number unique to your bank. The second number is your bank account number, and the third number is the specific check number. You may need to verify your current bank routing number due to the recent mergers of our local banks.

Do I have to login each time I want to make an online payment?
You can go to the website each and every time you want to make a contribution, but an easier way is to set up a recurring payment schedule. You will need to create an online profile for recurring payments. The "Add Transaction" button at the top of the "Online Donation" page will allow you to set up the recurring contribution. Select the giving category, the amount of the gift, the recurrence pattern (one time, weekly, or monthly), and the date on which the contribution is to begin. "Continue" to the "Donation Information" page to enter your bank or credit/debit card information for a new account or select a previously created account (make sure to check the box confirming that you are not a robot!).

What if I need to change my bank account or credit card information?
You can log in with your email address and password whenever you like to update any of your scheduled online giving information. On the "Summary" tab there will be a line for each recurring contribution that you have created. To the right of each line, in the "Action" column, there are links to "Edit" or "Delete" the transaction information. To change bank account or credit card information, select "Edit" to get to the "Donations" detail screen and then "Continue" to the "Donation Information" screen. Make any changes and "Save" the update.

How can I keep my checkbook balance straight if I do not actually write checks?
You can deduct your online giving contribution from your checkbook on the contribution date that you specified when you created the contribution transaction, or you can make checkbook entries from the itemized list of transactions that will appear on your bank statement. The "Summary" tab on the website has a "My Transaction History" panel that lists all completed contribution transactions.

How do I keep a record of the amounts that I have contributed online?
Your bank account and credit card statements will provide you with an itemized list of electronic transactions, and the "Summary" tab on the website has a "My Transaction History" panel that will have a list of all online contributions that you have made.

How do I participate in the offering during the worship service if I give online?
If you use an envelope, you can write on your envelope "Online Giving." If you set up a recurring gift, a receipt will be sent to your e-mail address each time your recurring gift is processed. As an alternative, you can print a copy of the receipt and place it in the offering basket in place of a check or cash.

Will I still be able to give to special offerings?
Yes, we encourage your participation in special offerings. Those offerings are typically collected in the offering baskets during the worship service. At this point in time, we will not be collecting special offering donations online, but intend to do so in the future.

Can I view my past giving history online?
Yes. Once you have set up a giving profile, you can then access and print your giving history, as well as make other changes to your online giving profile. The church financial secretary will also provide you with an annual summary of your giving.

May I give online if I am not a member of the church and only attend occasionally?
Yes! The system easily permits occasional or one-time contributions. All you need to do is to set up an online giving account.

What if I try online giving and just don’t like it?
You can cancel your online giving authorization at any time. Simply sign in to the site and on the "Summary" tab for the recurring contribution that you wish to cancel, in the "Action" column, select "Delete," and the recurring contribution will be removed.

Thank you